Support

If something isn’t working, or you have an idea to share, write to us.

Contact us

It helps if you include your device model, your iOS version and the steps that led to the problem.

Restore purchases

If your membership doesn’t show on a new device, after reinstalling Corners, or at any other time: open the membership page (from Corners’ Settings) and tap “Restore purchases” at the bottom. Use the Apple Account you bought it with.

Manage or cancel a subscription

Subscriptions are managed by Apple: on your iPhone or iPad, open Settings, tap your name, then tap Subscriptions and choose Corners. There you can change your plan or cancel.
To avoid the next charge, cancel at least 24 hours before the current period ends. After you cancel, your membership lasts until the end of the current period.
Apple’s guide: Cancel a subscription from Apple. Refunds are handled by Apple: Request a refund.

Family Sharing

All three Corners Membership plans, yearly, monthly and lifetime, support Family Sharing. Members of your Family Sharing group can use the same membership without buying it again.
If a family member doesn’t see the membership, check that the purchaser shares purchases and subscriptions in Family Sharing, then have the family member tap “Restore purchases” in Corners. Apple’s guide: Set up Family Sharing.

iCloud sync

Corners keeps your shelf, albums, prints and settings in your own iCloud, the same on every device signed in to your Apple Account.
Turn “iCloud sync” on or off in Corners’ Settings; its status shows beside it.
Install Corners on a new device signed in to the same Apple Account, and your shelf comes across by itself.
Sync needs you to be signed in to iCloud, with space left in it. If Settings says “Not signed in to iCloud” or “iCloud storage is full”, sort that out in iOS Settings first.

Deleting photos

When you delete photos in Corners (with “Delete from Photos…”, for example), iOS first asks you to confirm. Nothing is deleted unless you agree.
Deleted photos go to the Recently Deleted album in Photos, where you can recover them for 30 days.
If you use iCloud Photos, the deletion applies on every device signed in to the same Apple Account.